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Marketplace Update: Theme, Support, And Dispute Tools

Marketplace Update: Theme, Support, And Dispute Tools

A look at the newer WixSell marketplace tools, including support tickets, disputes, buyer messages, and theme controls.

The WixSell rebuild is moving toward a cleaner marketplace-ready experience with admin-managed theme sections, homepage banners, footer controls, and content areas such as Blog and support pages.

Support tickets, disputes, messages, returns, refunds, and invoices are all part of the wider workflow so buyers, sellers, and marketplace staff can keep records connected to the right order or item number.

Why It Matters

A marketplace needs more than listings. It needs clear communication, reliable records, safe payment flows, and an owner-friendly admin area that can control the public theme without editing code.

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